Order Queues are used to track and manage sales orders as they progress through the workflow. Most of them can be accessed on the Administration's home page, in the Orders Manager, or in the Administration's Order Entry page. The Pending Orders Queue appears on the Customer Service Center home page.
|
Queue |
Description |
Priority |
|
Orders that require attention |
High |
|
|
Orders from Salesforce B2C Commerce that have missing or invalid data |
High |
|
|
Orders that require payment pre-authorization |
High |
|
|
Orders that are not allocated or that are partially allocated |
High |
|
|
Allocated Orders waiting for associated shipping orders to be closed |
Medium |
|
|
Orders that have open unpaid Invoices |
High |
|
|
Orders that require final recordkeeping |
Low |