Payments Waiting Authorization have not been authorized. This typically occurs when an authorization attempt has failed.
Monitoring Frequency |
Actions |
Regular |
Review System Events and error messages to investigate the payments in this queue. Make any corrections to payments as needed. If a payment was declined by a payment gateway, an alternate form of payment might need to be obtained from the Customer. If alternate payment can't be provided, then the associated Order might need to be voided. |