Alerted Payments Queue

Alerted payments might require attention.

Example:

A payment fails authorization due to a system error when connecting to the payment processor. An Order Management user sees the payment in the Alerted Queue and, upon investigation, resubmits the payment for authorization.

Related Operations

• Searching for Sales Orders, Shipping Orders, and Payments
• Clearing Alerted Objects in the Administration Module
• Adding a Payment to an Existing Sales Order in the Administration Module
• Capturing a Payment for an Existing Invoice in the Administration Module
• Applying an Orphaned Payment to an Invoice or Credit Memo in the Administration Module
• Authorizing and/ or Capturing an Existing Payment that Is Waiting Authorization in the Administration Module
• Capturing an Authorized Payment in the Administration Module
• Issuing a Refund On a Payment in the Administration Module
• Printing Order Information in the Administration Module
• Printing Order Documentation in the Fulfillment Center
• Suspending and Unsuspending Objects in the Administration Module
• Sending Emails in the Administration Module