The Tax Provider is used to configure the charging of sales tax on Orders. You can set a fixed rate or use a third-party tax rate table, and can configure a different tax rate for different regions. To use third-party tax rate tables, you must subscribe to the appropriate service. If you are using a third-party tax service directly, you configure a dedicated Provider that is specific to that service. For information on these, contact the Salesforce Order Management Support team. Order Management is integrated with Avalera, Vertex, and CyberSource tax providers.
Select one of the following options:
The Tax Nexus is used to define the tax rate by country, state or region. For each region that you want to define, do the following:
The following table describes the fields and buttons to configure the charging of sales tax on orders.
Fields and Buttons | Description |
---|---|
Profile drop-down |
A drop-down list of custom profiles where you can assign a profile to the Object (Company, Catalog, or Site) for Shipping Provider. See Configuring Providers. |
Country drop-down |
A drop-down list of countries. Note: Address
format is based on country-specific rules for the included
fields and their order of presentation. See Localization.
For example, United States |
Region (optional) drop-down |
A list of regions specific to the country selected. See Localization for details on Global Address Formats. For example, if the country is United States, then the Region drop-down lists the U.S. states. Most countries don't show the Regions drop-down list. |
Method drop-down |
A drop-down list of Rate methods. Options include:
|
User Defined method - Tax Rate % |
If the User Defined method is selected, this field appears. Enter the tax rate as a percentage. |
User Defined method - Tax Shipping checkbox |
If the User Defined method is selected, this field appears. Check the Tax Shipping checkbox to charge sales tax on shipping charges, or leave it unchecked to not charge tax on shipping charges. |
Add Individual Setting drop-down |
A drop-down list for the Freeform Text & Description setting. The setting appears in a list with the Label and Data fields. The Data field is a free-form text field. Click the Trash can icon ( Click the Help icon ( |