Salesforce B2C Commerce 23.5 > Merchandising Your Site

Analytics

The Reports & Dashboards app gathers, analyzes, and synthesizes data from your realm, and configures it into logical data sets called dashboards. You can use the Reports & Dashboards portal, to review your site's sales, product, promotion, technical, traffic and other data. Each dashboard presents analytics that help you identify trends over time.

The metrics in the Reports & Dashboards can help you identify trends and modify your storefront strategies. Focus on the correlation between metrics and finite numbers such as revenue and number of orders. The overall goal of using metrics is to identify trends over time.

Note: The Business Manager Analytic Reports are retired and are now called the Historical Reports. You can continue to use the reports for historical data for dates prior to January 1, 2021.
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