Troubleshooting

Some versions of Internet Explorer have known issues with the reporting system, as described below.

Internet Explorer 9

When using Internet Explorer 9, if you have an issue trying to open a report with Report Builder 3.0, put your browser in compatibility mode, then try to open Report Builder again.

Internet Explorer 11

When using Internet Explorer 11, if you open a report and see empty rows, open the Settings menu and select Compatibility View Settings. Enter demandware.net in the text field and click Add, then Close.

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