CyberSource

CyberSource is a global payment gateway that allows Salesforce B2C Commerce merchants the ability to accept payments in multiple currencies. CyberSource supports Multi-Capture and Tokenization. In addition to credit card payment methods, CyberSource supports the Apple Pay, Android Pay, PayPal, and Visa Checkout payment methods. (PayPal and Visa Checkout are custom charge payment method.)

Note: The features for the Visa Checkout and PayPal are custom charge payment methods and do not support Credit transactions or Tokenization.

Payment transactions can be handled as follows:
- Authorization transactions: authorizes a valid payment method with a customer's order. The payment is then captured once the order items are fulfilled.
- Sale transaction: authorizes a valid payment method with a customer's order and automatically captures the funds as a single transaction.
Tokenization: substitutes sensitive, stored account data with a string of numbers known as a token, can be used for either AUTH or CAPTURE payment transactions. In CyberSource, the subscription ID takes the place of the sensitive data and typically retains the last four digits of the account number. The remaining numbers are generated using proprietary tokenization algorithms. For example, a shopper can purchase products on a website without having to reenter their account information, because it's stored as a token. The Secure Storage Enabled field for tokenization is set to 'Yes' or 'No' in the CyberSource External Payment Processors in the Administration module.

Note: Decision Manager is the CyberSource fraud management portal that receives payment transactions and validates them against fraud. In the case of an order item reshipment, there is no payment transaction resent to the CyberSource Decision Manager.

Note: A 'Reship Order Excludes' setting can be set to 'True' to exclude reship orders. By default, the value is set to 'False' (enables reship orders). The provider can be set in Administration: Settings > Providers > CyberSource Decision Manager. Contact Commerce Cloud Support to enable Decision Manager functionality.

The CyberSource Payment Methods topic lists the payment methods available for use with CyberSource.

Features

Processor	CyberSource	Comments
Type	Payment Gateway	http://www.cybersource.com
Auth/Capture	Yes	In Order Management Administration: click Settings > Providers > Customer Service, enter AuthOnly in the Order Entry Payment Transaction Override setting. For example, Visa=AuthOnly. Note: For PayPal and Visa Checkout, Auth is supported without tokenization.
Sale	Yes	In Order Management Administration: click Settings > Providers > Customer Service, enter Sale in the Order Entry Payment Transaction Override setting. For example, Visa=Sale.
Void	Yes
Credit	Yes	Note: For CyberSource PayPal and Visa Checkout transactions, a Credit transaction is not supported.
Refund	Yes
Multi-Currency	Yes
Multi-Capture	Yes
Tokenization	Yes	Note: CyberSource PayPal supports tokenization as a custom charge. The Billing Agreement ID is used as the token and only supports Sale transactions. CyberSource Visa Checkout does not support tokenization.