Unpaid Invoices Queue

Unpaid Invoices are still waiting for payment to be applied after the associated Shipping Orders have been fulfilled. When an Invoice appears in this queue, the associated Sales Order appears in the Unreconciled Queue.

Example:

A Shipping Order is fulfilled for a Customer that has payment terms that permit later billing. Payment isn't made for an extended period of time. An Order Management user sees the Invoice in the Unpaid Queue and determines that payment is overdue, then contacts the Customer to obtain payment.

Related Operations

• Searching for Sales Orders, Shipping Orders, and Payments
• Modifying Existing Orders in Customer Service Center
• Adding a Payment to an Existing Sales Order in the Administration Module
• Capturing a Payment for an Existing Invoice in the Administration Module
• Applying an Orphaned Payment to an Invoice or Credit Memo in the Administration Module
• Printing Order Information in the Administration Module
• Sending Emails in the Administration Module
• Capturing an Authorized Payment in the Administration Module