Alerted Credit Memos Queue

Alerted Credit Memos might require attention.

Example:

An error at the payment processor prevents payment of a refund. An Order Management user sees the associated Credit Memo in the Alerted Queue and uses a System Event recorded on the Credit Memo to investigate the issue.

Related Operations

• Searching for Sales Orders, Shipping Orders, and Payments
• Clearing Alerted Objects in the Administration Module
• Issuing Credit Memos in the Administration Module
• Applying an Orphaned Payment to an Invoice or Credit Memo in the Administration Module
• Issuing a Refund On a Payment in the Administration Module
• Printing Order Information in the Administration Module
• Suspending and Unsuspending Objects in the Administration Module
• Sending Emails in the Administration Module
• Printing Order Documentation in Fulfillment Center
• Searching for Returns and Return Orders in Customer Service Center