The Company settings let you set up identification information about your company and correspondence information that is using Order Management. The company is represented by a company object in Order Management. Billing information is used by customers or vendors for billing purposes, such as purchase orders. Ship information is the mailing address for the company.
To set up Company information, follow these steps:
The following table describes the fields and buttons on the Company page.
| Fields and buttons | Description |
|---|---|
| Name | The whole name of the company or entity to which information is
addressed. For example, AcmeAppliance.com |
| Bill Company | The name that is used to identify the company for billing purposes. This field
must be completed, as it's used in many places throughout Order Management. For example, Acme Appliance, Inc. |
| Bill Attention | Contact attention name that is used to identify the company. This field must be
completed, as it's used in many places throughout Order Management. For example, Customer Care |
| Bill Country drop-down | A drop-down list of countries. Note: Address format is based on country-specific
rules for the included fields and their order of presentation. See Localization.
For example, United States |
| Bill Address Lines (1,2,3) | The three billing address lines for the company. |
| Bill City | The city of the billing address. |
| Bill State/Province | The region or state of the billing address. |
| Bill Zip | The zip code for the billing address. Note: Postal/zip code is based on the country/locale.
|
|
Ship Company |
The name that is used to identify the company for shipping purposes. This field
must be completed, as it's used in many places throughout Order Management. For example, Acme Appliance Return Center |
| Ship Attention | The name that is used to identify the company for shipping purposes. For example, Acme Appliance Returns |
| Ship Country drop-down | A drop-down list of countries. Note: Address format is based on country-specific rules for the included fields
and their order of presentation.
|
| Ship Address Lines (1,2,3) | The three shipping address for the company. |
| Ship City | The city of the shipping address. |
| Ship State/Province | The region or state of the shipping address. |
| Ship Zip | The zip code for the company’s shipping address. Note: Postal/zip code is based on the country/locale.
|
| Phone | A contact phone number. This might be exposed in some correspondence or documents, depending on your templates. |
| Private Email | A contact email address that won't be exposed. This field is included for
administrative purposes. For example, [email protected] |
| Public Email | A contact email address that is exposed as the “From” address in
correspondence. This public email address impersonates the sender's email
address. For example, [email protected] Note: Based on configured email rules, the public email address may not be recognized as valid and
instead could be assumed as 'spoofing'. To avoid undeliverable emails, update the
sender's domain Sender Policy Framework (SPF) record with the appropriate B2C
Commerce Order Management POD's fully-qualified domain name. Add one of the
following to the SPF record:
For U.S. PODs: v=spf1 include:us01.oc.demandware.net include:us02.oc.demandware.net ~all For European PODs: v=spf1 include:pod10.oc.demandware.net include:eu02.oc.demandware.net ~all |
| Public Email Display Name | A display name that is concatenated with the public email address to create the "From" address in email correspondence. For example, if the Public Email Display Name is Salesforce Support and the Public Email is [email protected], then the From field in email correspondence is "Salesforce Support" <[email protected]>. |
| Email Copies | An email address that is blind-copied (bcc) on all email sent from within Order Management. Use caution with this field. |
| URL | The URL of the company’s public website. This might be exposed in some
correspondence or documents, depending on your templates. For example, http://www.acmeappliance.com |
| Update button | Saves the information. |